Media Inquiries

Our communications offices can help your news staff by providing information on health care facts, figures and trends. Our experienced team can also connect you with subject-matter experts and other resources to help you find the information you need.

If you are looking for prompt customer service, Excellus BlueCross BlueShield members please visit this contact information page, Excellus BCBS Medicare members please visit this Contact Us page. For all other media inquiries, please contact the local office below:

For Corporate Inquiries:

• Joy Auch, VP, Corporate Communications
  joy.auch@excellus.com ; (585) 238-4374
   
• Michelle Kraft, Dir. of Corporate Communications
  michelle.kraft@excellus.com ; (585) 576-6511

For Central New York Region Inquiries:

• Edward Byrnes, Reg. Manager, Communications
  edward.byrnes@excellus.com; (315) 404-3766 
   
• Aida Byrne, Dir. Comm. and Regional Markets
  aida.byrne@excellus.com; (315) 941-0358 

For Central New York Southern Tier Region Inquiries:

• Melissa Klinko, Reg. Manager, Communications
  melissa.klinko@excellus.com; (607) 723-0797 Ext. 3208 
   
• Aida Byrne, Dir. Comm. and Regional Markets
  aida.byrne@excellus.com; (315) 941-0358 

For Rochester Region Inquiries:

• Lynn Wesley, Corporate Comm. Manager
  lynn.wesley@excellus.com ; (585) 469-2995
   
• Aida Byrne, Dir. Comm. and Regional Markets
  aida.byrne@excellus.com; (315) 941-0358 

For Utica Region Inquiries:

• Scott Gwilt, Reg. Manager, Communications
  scott.gwilt@excellus.com ; (315) 731-0076
   
• Aida Byrne, Dir. Comm. and Regional Markets
  aida.byrne@excellus.com; (315) 941-0358