Accessibility Statement
Excellus BlueCross BlueShield, and its affiliates and subsidiaries (“Excellus BlueCross BlueShield,” “Excellus BCBS,” “us,” or “we”) takes steps to provide for the accessibility and usability of our website, mobile applications, and other digital assets (collectively referred to as our “Services”).
Links to Third-Party Content
In providing our Services we may link to third-party websites. We cannot control or correct problems with these third-party websites. You should address any concerns directly to these third parties.Accessibility Needs
If you have difficulty accessing or using any element of our Services, please contact us using the information below. We will work with you to try to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.How to Contact Us
To enable us to respond in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem; (2) the specific page or content you are trying to access; (3) the type of browser and any assistive technology (if applicable) you are using; (4) the approximate date and time you attempted to access the content; and (5) your contact information, including the best time and method to reach you.If you have any suggestions or questions regarding the accessibility of the Services, please contact us:
By Phone
- Medicare: 1-877-883-9577 (TTY 711)
- All Other Plans: 1-800-499-1275 (TTY 711)
By Mail
Excellus BlueCross BlueShield Web Security Help DeskRe: Website ADA Accessibility Statement
333 Butternut Drive
Syracuse, NY 13214-1803
Online
Contact our Web Security Help DeskLast updated: July 7, 2025
Univera Healthcare, and its affiliates and subsidiaries (“Univera Healthcare,” “us,” or “we”) takes steps to provide for the accessibility and usability of our website, mobile applications, and other digital assets (collectively referred to as our “Services”).
Links to Third-Party Content
In providing our Services we may link to third-party websites. We cannot control or correct problems with these third-party websites. You should address any concerns directly to these third parties.Accessibility Needs
If you have difficulty accessing or using any element of our Services, please contact us using the information below. We will work with you to try to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.How to Contact Us
To enable us to respond in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem; (2) the specific page or content you are trying to access; (3) the type of browser and any assistive technology (if applicable) you are using; (4) the approximate date and time you attempted to access the content; and (5) your contact information, including the best time and method to reach you.If you have any suggestions or questions regarding the accessibility of the Services, please contact us:
By Phone
- Medicare: 1-877-883-9577 (TTY 711)
- All Other Plans: 1-800-499-1275 (TTY 711)
By Mail
Univera Healthcare Web Security Help DeskRe: Website ADA Accessibility Statement
333 Butternut Drive
Syracuse, NY 13214-1803
Online
Contact our Web Security Help DeskLast updated: August 11, 2025
