Compliance Notices

Choices in this section include:

Code of Conduct (PDF)

Notice of Privacy Practices (PDF)

Web & Mobile Terms of Use

Web & Mobile Privacy Policy

Browser Support

Learn what browsers work best with the Excellus BlueCross BlueShield website and how to clear your browser’s cache for an optimal experience.

Web Security FAQs

Accessibility Statement

Ethics and Compliance

Language Assistance

If your native language is non-English, free translation services may be provided to you.

Non-Discrimination Notice

Excellus BlueCross BlueShield Notice of Nondiscrimination.

Mental Health Parity Improper Practices

Excellus BlueCross BlueShield works to identify and remediate practices in part of our parity compliance program.