Language Assistance
At Excellus BlueCross BlueShieldUnivera Healthcare, you have access to information, care, and services needed, regardless of what language you speak. We offer free language assistance, including appropriate auxiliary aids and services to provide information in accessible formats. If you need help, you can request assistance by calling us.
Medicare Advantage members
Call: 1-877-883-9577
TTY: 711
Language assistance noticeOpen a PDF
Dual Special Needs Plan (D-SNP) members
Call: 1-866-862-7087
TTY: 711
Language assistance noticeOpen a PDF
Child Health Plus, Medicaid, and
HARP members
Call: 1-800-650-4359
TTY: 711
Language assistance noticeOpen a PDF
All other members
This includes members with an Individual and Family
plan, Medicare Supplement, Essential plan, or
coverage through an employer.
Call: 1-877-626-9298
Call: 1-877-687-6651
TTY: 711
Language assistance noticeOpen a PDF