Empowering Excellence: Leadership development success

“In our organization, professional development and community engagement are highly valued, and employees have opportunities to expand their knowledge, enhance their leadership and networking skills, and actively contribute to the community.” states Michele Benjamin, Excellus BlueCross BlueShield small group sales consultant in the Southern Tier region.

Michele had always been interested in attending Leadership Tioga sponsored by the Tioga County Chamber. The program’s goal is to develop individuals for future leadership roles, help develop their skills and knowledge of community issues, as well as introduce participants to the services, resources, and issues affecting the area.

While work and family schedules made the commitment difficult in the past, when Michele was approached again last year by a friend to take part in the program, the timing felt right for her both personally and professionally and she enrolled in the 2023 leadership class.

Because the program aligned with our commitment to employee growth and success, Michele’s attendance fee was covered by our organization. “I am extremely grateful that Excellus BCBS has invested in my professional development by sponsoring my participation in the leadership program,” said Michele.

Michele gained valuable insights into the local community, its resources, and its opportunities. She was able to visit and connect with area businesses in Tioga County and developed a deeper understanding of local business needs and the dynamics of team collaboration.

“This exposure allowed me to broaden my perspective and gain insights into the challenges and opportunities facing our area. We sometimes get so comfortable in our current roles and daily routines that we walk around with blinders on, not realizing the opportunities that exist in our own back yard,” said Michele.

In addition to the local and industry-specific knowledge gained from the leadership program, Michele was also able to strengthen her soft skills such as communication, teamwork, and problem-solving. Michele credits these skills to helping further enhance her ability to collaborate effectively with her colleagues and navigate complex challenges in her job.

With her newfound knowledge and skills, Michele has a renewed sense of confidence and a fresh perspective. She has been able to apply the knowledge she gained from the leadership program to her daily tasks, making more informed decisions and contributing to the overall success of the sales team.