Everyday extraordinary: Connie Fink spotlight

Always Asking, "How Can We Help?"

For Connie Fink, helping others comes naturally. In her role supporting the Human Resources team, she is often the person asking, "What can we do to help?" and then turning those ideas into meaningful action.

Continuing a Tradition of Comfort and Care

Her commitment to serving others began years ago when she organized the annual holiday decorating effort at the American Cancer Society Hope Lodge. After seeing firsthand how a festive, welcoming space could bring comfort and brighten the spirits of patients and families navigating some of life's most difficult moments, Connie knew she wanted to continue making a difference. Today, thanks to her dedication, the Human Resources team proudly carries on that tradition each year.

Helping Local Students Start the School Year Strong

More recently, Connie brought Human Resources employees together to support Homegrown Hope, a community-driven organization that helps children and families facing challenges such as food insecurity, housing instability, and limited access to essential resources. Through a collection drive she organized, employees donated backpacks, school supplies, and other much-needed items to support Homegrown Hope's Backpack Program Expansion Initiative.

What made the project especially meaningful was that the children were able to "shop" for and select their own supplies, giving them a sense of choice, dignity, and excitement as they prepared for the school year.

The response was inspiring. Thanks to the generosity of employees and Connie's leadership, boxes of supplies were collected to help ensure local students begin the school year with the resources they need to learn, grow, and succeed.

Inspiring Others Through Everyday Extraordinary Actions

Whether creating moments of comfort for families receiving medical care or helping children access the tools they need to thrive, Connie consistently brings our mission to life in the communities where we live and work. Her kindness inspires others to get involved, her actions create meaningful impact, and her dedication reminds us that sometimes the most powerful difference starts with a simple desire to help.

That's what makes Connie truly Everyday Extraordinary.

Everyday Extraordinary. Our mission in action. Our culture at its best.

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with about 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 4,000 employees, the health plan and its parent company are committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits.

 

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