Rochester, NY

Excellus BCBS has raised its minimum wage to $18 an hour

Excellus BlueCross BlueShield has raised the minimum wage for all employees at its company to $18 an hour. Previously, the minimum wage was $15 an hour.

“I’m excited to share that our organization has a new $18 an hour minimum wage,” said Jim Reed, CEO and president of Excellus BCBS. “We hope an increase in the minimum wage will have a meaningful impact on employees and their families and help us remain competitive when attracting and retaining top talent.”

Increasing the minimum wage to $18 an hour will result in salary increases for 639 employees across upstate New York, or about 15 percent of the Health Plan’s total workforce. 

Employees receiving raises include about 389 making below $18 an hour and 250 making just above that amount. Many of these employees work in customer service, member enrollment, claims processing, clinical support, provider network credentialing or in the print and mail room. 

“As one of upstate New York’s largest nonprofit employers, we’re committed to investing in our employees while also serving as a great place to work,” Reed said. “Pay is important, but we’re also proud of our comprehensive employee benefits, flexible work environment, our strong culture and mission.”  

Excellus BCBS employs about 4,000 employees across 39 counties of upstate New York. 

To learn more about careers at Excellus BCBS 

Excellus BCBS is currently hiring for a range of positions, including Customer Care Advocates, Risk Adjustment Retrieval Specialists and Direct Pay Medicare Account Service Consultants. To learn more, visit

Joy Auch, (585) 238-4374

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 3,500 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits. To learn more, visit


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