Rochester, NY

Excellus BlueCross BlueShield appoints Lisa White as Chief Administrative Officer

Lisa White has been appointed as Chief Administrative Officer and Executive Vice President at Excellus BlueCross BlueShield. White, in her new role, has also joined the company’s executive leadership team.

Lisa White headshot

Lisa White

White started her career at the Health Plan 31 years ago as a customer care representative. She’s since held a variety of positions throughout the company. White, for example, helped start the company’s first compliance department, focusing on government regulations, mandates and more.

She now oversees about a dozen departments whose primary responsibilities support the enterprise, including legal, audit, facilities, governance, strategy, corporate development, corporate communications, business resilience, risk management and ethics, privacy and compliance. 

“Lisa brings years of experience and expertise overseeing complex administrative support functions, and we’re proud to have her join our executive leadership team,” said Jim Reed, President and CEO, Excellus BCBS.

“We’ve been lucky over the years to have Lisa at the helm, especially during COVID-19,” Reed added. “Lisa played a pivotal role in our organization’s response to the pandemic, helping us focus on supporting our members through challenging times.”

A graduate of Syracuse University, White earned her master’s degree from the New England College of Business and Finance. She serves on the Board of Trustees for the Make-A-Wish Foundation of Central New York. 

White and her husband reside in Syracuse. They have three children.

Joy Auch (585) 238-4374

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 3,500 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits. To learn more, visit


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