Innovative programs for affordability and care

At Excellus BlueCross BlueShield, we believe that being a local health insurance company gives us a unique opportunity to engage deeply with our communities. Our commitment to collaboration is not just about partnerships; it's about being a resource for our members and ensuring they have access to quality, affordable healthcare.

We are proud to share how our collaborative efforts, innovative programs, and dedication to patient care are making a positive impact in the lives of those we serve.

In addition to improving access, Excellus BCBS is dedicated to making healthcare affordable while ensuring high-quality outcomes. Through the REACH Kidney Care program, members receive personalized support to navigate their chronic kidney disease. ElenaMarie Burns reflects on her father's experience, stating, "I think that education provided by the Excellus BCBS care management team and REACH Kidney Care would have given my father a better quality of life."

WellBe Senior Medical also collaborates with Excellus BCBS to bring in-home care to vulnerable Medicare Advantage members, which helps reduce unnecessary medical costs and improve quality of care. For example, "Ms. D," a 95-year-old member, was able to spend her final days at home with her family, thanks to WellBe's proactive approach.

Furthermore, the Excellus BCBS Pharmacy Concierge Program addresses the challenge of high drug prices, ensuring members have access to the most appropriate and cost-effective therapy options. "Pharmacy Concierge makes a powerful difference for our members," says Massa. Excellus BCBS is committed to enhancing medication adherence, which leads to better long-term health outcomes.

“Our commitment to collaboration, quality, access, and affordability positions Excellus BCBS as a vital local resource. "Collaboration is essential in healthcare," emphasizes Massa, and we will continue to work together to improve the health and well-being of our communities.