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Maria was scared. A paperwork mistake had left her without insurance coverage—and without the medications she depended on. She didn’t know what went wrong or how to fix it. All she knew was that she felt overwhelmed, uncertain, and alone. Then...
Working Here
Prescription drug costs in the U.S. are increasing faster than inflation. Across the country, rising healthcare costs – especially for hospital services and prescription drugs – continue to challenge doctors, patients, health plans, businesses and...
Affordability
Every few months, Rochester native Lynn Wesley Burton steps into local college classrooms with a mission-driven message: when stories and information are shared with purpose, they can change lives. Drawing on her background in television news and...
Working Here
Excellus BlueCross BlueShield has announced the recipients of its 2026 Health Equity Innovation Awards, an annual funding opportunity that supports nonprofit organizations working to eliminate health disparities and improve health outcomes across...
Community Impact
“I don’t know what I’d do without this place,” Earl said. “They explain things so I can understand them. They’re not just helpers—they’re my friends.” A community anchor For members like Earl, an 84-year-old Medicare member from Harpursville, the...
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During National Sleep Month this March, health leaders are urging people to look beyond diet and exercise and consider another critical — and often overlooked — contributor to heart health: sleep. The United States is one of the most sleep deprived...
Your Health
For as long as he can remember, Dr. Martin "Marty" Stallone has held two unwavering truths: he wanted to be a physician, and he wanted to serve his country. Both were anchored by clear purpose. At age 13, during recovery from routine orthopedic...
Company News
During one of the busiest open enrollment seasons, Community Engagement Program Manager Kerry Tallon was doing what she always does – connecting with members across upstate New York. But one routine outreach call turned into a moment that would...
Working Here
When Ted Byrnes of Chittenango reviewed his recent health assessment, one thing immediately stood out: his overall health score didn’t align with how he wanted to feel each day. Although he had always stayed active through sports and other...
Managing Conditions Your Health
Rochester, NY – For the fourth consecutive year, local nonprofit health insurer, Excellus BlueCross BlueShield (BCBS) has been named to the Forbes list of America’s Best Midsize Employers. The Health Plan ranked #67 on the 2026 list of top...
Working Here
Research supports what many doctors anecdotally know – blood pressure seems to increase in the winter months. Knowing about and managing that change could save your life.  “Physical activity changes in the winter months when we spend more time...
Your Health
In a time of unprecedented rising costs and growing demand for health care, a recent provider satisfaction survey highlights Excellus BlueCross BlueShield’s commitment to provider collaboration. The health plan reports earning an 81% overall...
Company News
When Breonna Orum learned her daughter, Seviyn, had heterotaxy – a rare condition where internal organs are arranged differently than normal – and a single-ventricle heart, doctors warned survival was uncertain. Facing overwhelming medical...
Community Impact
“Never did I think three for the price of one was going to happen,” laughs Carrie Pfluke, a first-time mom in the Rochester area. Carrie welcomed triplets last year and says it was a huge adjustment, but support from the Bright Beginnings Maternal...
Community Impact
As winter illnesses like colds, flu, or respiratory syncytial virus (RSV) surge, it’s important for people to know where to go for care. “When you’re sick and it’s not an emergency, start with the doctor who knows you best – your primary care...
Your Health
For the third year in a row, Excellus BlueCross BlueShield has been recognized by J.D. Power, earning #1 in Member Satisfaction among Medicare Advantage Plans in New York. The recognition was published as a part of the J.D. Power 2025 U.S. Medicare...
Company News
From memory care to home: Yari’s caregiving journey When Yari Martinez-Giannillo’s mother was diagnosed with progressing dementia, her family made the difficult decision to move her into a memory care unit in Atlanta. But Yari never stopped hoping...
Affordability

Biosimilars for blockbuster autoimmune treatment, Stelara, added to list of covered drugs

A stark increase in the use and cost of specialty medications is challenging health insurers’ affordability efforts nationwide. If this issue is left unaddressed, specialty medications would account for more than half of all drug spending at...
Company News
When Jennifer Kemak, a mom from Clifton Springs, Ontario County, needed support during her pregnancy, local resources made all the difference. Her story is a powerful reminder that maternal health isn’t just about medical care – it’s about...
Your Health
Excellus BlueCross BlueShield has announced the recipients of its 2025 Health Equity Innovation Awards, an annual funding opportunity that supports nonprofit organizations working to eliminate health disparities and improve health outcomes across...
Community Impact
Ever wonder how health care really works? Here’s your chance to learn more. Excellus BlueCross BlueShield is pulling back the curtain with the launch of Side by Side, a new video series that explores how health insurers and providers work together...
Access and Health Coverage Your Health
At Excellus BlueCross BlueShield, we understand the pressures small businesses face in today’s economic climate. Rising costs and growing demand for health care - especially for hospital services and prescription drugs – are driving up premiums,...
Affordability
As we age, maintaining optimal health becomes increasingly important—and often more complex. To help individuals live their healthiest lives, Excellus BlueCross BlueShield is reinforcing the importance of preventive care through science-driven...
Your Health
At this time of year when many people are re-enrolling in health care coverage, we see that scammers increase their activity. Excellus BlueCross BlueShield has several tips to help you avoid scammers and stay safe. “All of us should be vigilant...
Company News
“I wake up every day feeling like it’s still a bad dream,” says Alesia. After losing her husband to suicide in 2024, Alesia, a concierge at Excellus BlueCross BlueShield’s Johnson City Resource Center, is sharing her journey through grief, healing,...
Community Impact
What began as a simple invitation to share garden surplus or pick up extra produce from local farmers markets turned into a powerful act of community care. Fresh food, shared purpose On Sept. 17, health plan employees came together to donate fresh...
Community Impact
Social media channels are filled with sad stories about actors, musicians, athletes and other celebrities who have died at a young age or suffered bouts with serious illnesses, especially types of cancer of which they were previously unaware. The...
Your Health
Excellus BlueCross BlueShield proudly unveiled its new CNY Liverpool Resource Center, a welcoming space designed to provide personalized, in-person support for individuals and families navigating their health insurance options. Located at 7421...
Company News
In a quiet room at the Child Advocacy Center (CAC) of Oswego County, where children share stories no child should ever have to tell, a new kind of support is preparing to arrive—one with four paws, a wagging tail, and a heart full of...
Community Impact
Excellus BlueCross BlueShield is proud to announce its recognition by Forbes as one of America’s Best-In-State Employers for New York State in 2025.  The organization has been named to the list four previous times. The Health Plan ranked #19...
Company News
Martin Stallone, M.D., has been named Executive Vice President, Chief Healthcare Services Officer of Excellus BlueCross BlueShield and its parent company, The Lifetime Healthcare Companies. Stallone is currently CEO of Centralus Health. He will...
Company News
The National Human Resources Association (NHRA) has announced Lori Florack as the recipient of the 2025 Human Resources Executive of the Year Award. This prestigious honor recognizes senior HR leaders who demonstrate exceptional leadership,...
Company News
Judith sat alone on a Rochester park bench, waiting to meet someone she’d never seen in person—but who had profoundly impacted her life. Judith has worked over the phone with Laurie, her Excellus BlueCross BlueShield case manager, since 2021. On...
Your Health
When Taylor Perez, a digital media designer at the health plan, spotted a TikTok about a women’s hiking meetup in Ithaca, she didn’t hesitate to join. “I had gone on a solo hike to Robert Treman Park the week before but didn’t feel comfortable...
Your Health
Excellus BlueCross BlueShield has opened the application portal for its 2025 Health Equity Innovation Awards, inviting nonprofit organizations to apply for funding that supports community-based solutions to health disparities. This annual funding...
Community Impact
For DJ Grady, farming has been a way of life since he was six. Now, more than five decades later, he continues that work on his nearly 300-acre farm in Scipio Center, located in New York’s Finger Lakes region. While DJ works on his farm, his left...
Community Impact
Food as a tool for transformation In Central New York and the Southern Tier, two innovative programs are proving that food isn’t just fuel, it’s a powerful tool for healing, equity, and community transformation. Harvesting Change: A community...
Community Impact
When Jim German stepped onto the field at the Syracuse Mets game last Wednesday, the crowd might not have known the full story behind the man winding up for the ceremonial first pitch. But for Jim, that moment was more than just a toss—it was a...
Community Impact
As individuals age, maintaining optimal health becomes increasingly important—and often more complex. To encourage people to live their healthiest possible lives, Excellus BlueCross BlueShield is reinforcing the importance of preventive care through...
Your Health
The Syracuse Community Health Center was alive with energy this week as families, health professionals, and community advocates gathered for a vibrant health expo co-sponsored by Excellus BlueCross BlueShield. The event, designed to connect...
Community Impact
As health care costs continue to rise and consumers increasingly look for ways to maximize their insurance coverage, it’s more important than ever to empower individuals and families with practical strategies to get the most value from their health...
Affordability
A new Excellus BlueCross BlueShield benefit is helping members overcome one of the nation’s most debilitating health conditions, while also working to reduce the rising costs of health care. Kelly Nye, an Excellus BCBS member in Upstate New York,...
Affordability
Five-year-old Jacob Simson didn’t know the world was supposed to look different until a vision screening identified he needed glasses. Soon after, everything came into focus for him.  As a pre-school student at Roosevelt Children Center, Jacob...
Community Impact
We understand how important it is to plan ahead and make informed decisions about your care. Our new educational videos are designed to help you get the most out of our Find a Doctor and Estimate Medical Costs tools. These short, easy-to-follow...
Your Health
Before Chad Williams tackles this year’s Boilermaker 15K Road Race, he recalled the moment several years ago when he stood at the starting line of his very first road race. He had a lot of self-doubt. He didn’t know how he’d feel or if the other...
Community Impact
We understand that rising health care costs can create difficulties for you. Expensive prescription drugs, increases in outpatient procedures, and high-cost hospital care are challenging patients, doctors, businesses, health plans, and the entire...
Affordability
When Excellus BlueCross BlueShield launched its Pharmacy Concierge program, its priority was improving member care. Slowing growth in drug spending was an added benefit. Three years in, the health plan’s metrics show the Upstate, N.Y.-based health...
Company News
Excellus BlueCross BlueShield has announced the recent expansion of its Central New York Regional President Mark Muthumbi’s role and responsibilities, which will now include oversight of the Southern Tier region, specifically Broome, Chemung,...
Company News
“It has been common for me in other workplaces to be the only brown person or Indian person,” notes Archana (Archie) Nair, Excellus BlueCross BlueShield internal communications associate.  Archie grew up in India and moved to the United States...
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